Refund Policy
Last updated: April 3, 2026
Our Promise
We want you to love your song. If you don't, we'll make it right — with a revision or a full refund.
Turnaround Time
We aim to deliver your custom song within 24 hours of payment. If your song has not been delivered within 7 days, you are automatically entitled to a full refund — no questions asked.
Free Revision
Every order includes one free revision. If something isn't quite right — the tempo, the mood, the lyrics — let us know and we'll recraft your song at no extra cost.
Full Refund Guarantee
If you're not happy with your song after your revision, you can request a full refund directly from your song preview page. No questions asked.
Refunds are processed through Stripe and typically appear on your statement within 5-10 business days.
How to Request
- From your song preview page, click "Request Refund"
- Or email us at ken@campbellsoftstudios.com